Care & FAQ | Blackout Exotics

Question 1

Are feeders delivered?

Accepted Answer

Yes. Live feeders are available for local pickup or approved local delivery in the Augusta area. We do not ship live animals.

Question 2

Are carts paid orders?

Accepted Answer

No. Sending the cart creates an order request and chat. Pickup or local delivery, appointment timing, and the total are confirmed before payment through Stripe.

Question 3

How do I choose a feeder size?

Accepted Answer

Check the current listing and ask before your appointment if you are unsure which size fits your animal.

Question 4

Can I ask about an animal that is on hold?

Accepted Answer

Yes, but hold or reserved animals may not be available. The listing status is confirmed by reply.

Question 5

Why do I need an account?

Accepted Answer

Accounts keep order requests tied to a real email and let customers see past requests.